Return & Refund Policy:

Thanks for shopping at Shiv Textiles. If you are not entirely satisfied with your purchase, we're here to help. Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Shipping:

Order Turnaround:

                                                 

We aim to dispatch orders within 1-3 business days. Items that are made to order can take up to one week to ship. Orders going to a UK address are usually delivered within 2-3 days, but international orders can take up to several weeks to be delivered; please allow up to 3-4 weeks in transit to be safe! Please, consider there may be some delay in shipping due to Covid-19. 

 

Delivery:

  

Shipping is charged at cost, as it appears on your order. We ship orders using Royal Mail. 

All products are dispatched within 1-3 working days with an expected delivery of 3-5 business days. If you have any questions please feel free to contact us on Hello@shivtextiles.co.uk.

Shipping is charged at cost, as it appears on your order. We ship orders using tracked services with  Royal Mail & Hermes.

We offer free UK shipping on orders over £70.00.

 

Customs and Import Taxes:

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. 

Christmas Dates 2021:

Recommended ordering dates to receive your items before Christmas: (these are a guide please try and leave it as much time as possible.)

  • Friday, December 3rd for Australia, New Zealand

  • Wednesday, December 8th for Africa, Asia, Caribbean, Central and South America, Far and the Middle East 

  • Thursday, December 9th for Canada, Cyprus, Malta 

  • Friday, December 10th for Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey 

  • Saturday, December 11th for Czech Republic, Finland, Italy, Poland, Sweden, USA

  • Wednesday, December 15th for Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland

  • Friday, December 17th for Belgium, France, Ireland, Luxembourg

  • And for UK orders it's going to be the Saturday, December 18th