Royal Mail Strikes
The national postal service in the UK will be striking on certain dates between now and Christmas.
Please be aware when ordering that these strikes may affect the delivery of your order.
Please check the website for more information
Latest Recommended Posting Dates 2024
More updates coming soon for 2024!
We recommend ordering as soon as possible to guarantee your gift arrives in good time. We can send it directly to the receiver gift-wrapped and with notes. Please leave a comment or any extra information at the check-out or contact us at Hello@shivtextiles.co.uk
Return & Refund Policy:
Thanks for shopping at Shiv Textiles. If you are not entirely satisfied with your purchase, we're here to help. Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping:
Order Turnaround:
We aim to dispatch orders within 1-3 business days. Items that are made to order can take up to one week to ship. Orders going to a UK address are usually delivered within 2-3 days, but international orders can take up to several weeks to be delivered; please allow up to 3-4 weeks in transit to be safe!
Delivery:
Shipping is charged at cost, as it appears on your order. We ship orders using Royal Mail.
All products are dispatched within 1-3 working days with an expected delivery of 3-5 business days. If you have any questions please feel free to contact us at Hello@shivtextiles.co.uk.
Shipping is charged at cost, as it appears on your order. We ship orders using tracked services with Royal Mail.
Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.