Return & Refund Policy:

Thanks for shopping at Shiv Textiles. If you are not entirely satisfied with your purchase, we're here to help. Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Shipping:

Order Turnaround:

                                                 

We aim to dispatch orders within 1-3 business days. Items that are made to order can take up to one week to ship. Orders going to a UK address are usually delivered within 2-3 days, but international orders can take up to several weeks to be delivered; please allow up to 3-4 weeks in transit to be safe! Please, consider there may be some delay in shipping due to Covid-19. 

 

Delivery:

  

Shipping is charged at cost, as it appears on your order. We ship orders using Royal Mail. 

All products are dispatched within 1-3 working days with an expected delivery of 3-5 business days. If you have any questions please feel free to contact us on Hello@shivtextiles.co.uk.

Shipping is charged at cost, as it appears on your order. We ship orders using tracked services with  Royal Mail & Hermes.

We offer free UK shipping on orders over £70.00.

 

Customs and Import Taxes:

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. 

Latest Recommended Posting Dates 2021

 

Royal Mail Tracked - Tuesday 21st December

Special Delivery Guaranteed - (Please select at check out) - Thursday 23rd December

 

USA & Canada -  Monday 13th December 

Other International Orders - Wednesday 8th-16th December. Please check your location here if you are worried about shipping dates. 

 

We recommend ordering as soon as possible to guarantee your gift arrives in good time. We can send directly to the receiver gift wrapped and with notes.

Please leave a comment or any extra information at the check-out.